Compare two interactions

curl --request POST \
  --url https://ibf.blankstate.ai/api/v1/sense/compare \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "target": {
    "type": "protocol",
    "id": "customer-service-quality"
  },
  "interaction_a": {
    "label": "Before training",
    "content": "Your complaint has been noted. Someone will get back to you."
  },
  "interaction_b": {
    "label": "After training",
    "content": "I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day."
  }
}
'

import requests

url = "https://ibf.blankstate.ai/api/v1/sense/compare"

payload = {
    "target": {
        "type": "protocol",
        "id": "customer-service-quality"
    },
    "interaction_a": {
        "label": "Before training",
        "content": "Your complaint has been noted. Someone will get back to you."
    },
    "interaction_b": {
        "label": "After training",
        "content": "I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day."
    }
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    target: {type: 'protocol', id: 'customer-service-quality'},
    interaction_a: {
      label: 'Before training',
      content: 'Your complaint has been noted. Someone will get back to you.'
    },
    interaction_b: {
      label: 'After training',
      content: 'I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day.'
    }
  })
};

fetch('https://ibf.blankstate.ai/api/v1/sense/compare', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://ibf.blankstate.ai/api/v1/sense/compare",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'target' => [
        'type' => 'protocol',
        'id' => 'customer-service-quality'
    ],
    'interaction_a' => [
        'label' => 'Before training',
        'content' => 'Your complaint has been noted. Someone will get back to you.'
    ],
    'interaction_b' => [
        'label' => 'After training',
        'content' => 'I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day.'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://ibf.blankstate.ai/api/v1/sense/compare"

	payload := strings.NewReader("{\n  \"target\": {\n    \"type\": \"protocol\",\n    \"id\": \"customer-service-quality\"\n  },\n  \"interaction_a\": {\n    \"label\": \"Before training\",\n    \"content\": \"Your complaint has been noted. Someone will get back to you.\"\n  },\n  \"interaction_b\": {\n    \"label\": \"After training\",\n    \"content\": \"I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day.\"\n  }\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://ibf.blankstate.ai/api/v1/sense/compare")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"target\": {\n    \"type\": \"protocol\",\n    \"id\": \"customer-service-quality\"\n  },\n  \"interaction_a\": {\n    \"label\": \"Before training\",\n    \"content\": \"Your complaint has been noted. Someone will get back to you.\"\n  },\n  \"interaction_b\": {\n    \"label\": \"After training\",\n    \"content\": \"I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day.\"\n  }\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://ibf.blankstate.ai/api/v1/sense/compare")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"target\": {\n    \"type\": \"protocol\",\n    \"id\": \"customer-service-quality\"\n  },\n  \"interaction_a\": {\n    \"label\": \"Before training\",\n    \"content\": \"Your complaint has been noted. Someone will get back to you.\"\n  },\n  \"interaction_b\": {\n    \"label\": \"After training\",\n    \"content\": \"I completely understand how frustrating this must be. Let me personally ensure this is resolved by end of day.\"\n  }\n}"

response = http.request(request)
puts response.read_body

{
  "target": {
    "type": "protocol",
    "id": "customer-service-quality",
    "version": "1.0"
  },
  "interaction_a": {
    "label": "Before training",
    "score": 0.31,
    "resonance": {
      "Empathetic Acknowledgment": 0.15,
      "Clear Resolution": 0.42
    },
    "metamarkers_triggered": 1
  },
  "interaction_b": {
    "label": "After training",
    "score": 0.91,
    "resonance": {
      "Empathetic Acknowledgment": 0.95,
      "Clear Resolution": 0.88
    },
    "metamarkers_triggered": 2
  },
  "delta": {
    "score_change": 0.6,
    "direction": "improvement",
    "resonance_shifts": {
      "Empathetic Acknowledgment": {
        "a": 0.15,
        "b": 0.95,
        "change": 0.8
      },
      "Clear Resolution": {
        "a": 0.42,
        "b": 0.88,
        "change": 0.46
      }
    },
    "metamarker_change": 1
  },
  "ics": {
    "consumed": 3,
    "cost_usd": 0.009
  }
}

{
  "error": {
    "code": "invalid_request",
    "message": "The 'interaction.content' field is required for type 'text'"
  }
}

{
  "error": {
    "code": "unauthorized",
    "message": "Invalid or expired API token. Obtain a new token from atlas.blankstate.ai"
  }
}

{
  "error": {
    "code": "quota_exhausted",
    "message": "Your free ICS quota for this period has been consumed. Add a payment method at atlas.blankstate.ai to continue.",
    "details": {
      "quota": 50,
      "used": 50,
      "reset": "2026-03-01T00:00:00Z"
    }
  }
}

{
  "error": {
    "code": "target_not_found",
    "message": "Protocol 'non-existent-protocol' not found or not available to your organization"
  }
}